Last updated
July 10, 2024
This privacy
notice for
WardUs Safety, SL (
- Download and
use
our mobile application ( WardUs) , or any other application of ours that links to this privacy notice
- Engage with
us in other related ways, including any sales, marketing, or
events
Questions or
concerns? Reading this privacy notice will
help you understand your privacy rights and choices. If you do not agree with our policies and
practices,
please do not use our Services.[email protected] .
SUMMARY OF
KEY POINTS
This
summary provides key points from our privacy notice, but you can find out more details about any
of these
topics by clicking the link following each key point or by using
our table of contents below to find the
section you are
looking for.
What
personal information do we process? When you visit, use, or navigate our Services, we may
process
personal information depending on how you interact with us and the Services, the choices you make,
and the
products and features you use. Learn more about personal information you disclose to us.
Do we
process any sensitive personal information?
Do we
collect any information from third parties?
How do we
process your information? We process your information to provide, improve, and administer
our
Services, communicate with you, for security and fraud prevention, and to comply with law. We may
also process
your information for other purposes with your consent. We process your information only when we have
a valid
legal reason to do so. Learn more about how we process your
information.
In what
situations and with which
How do we
keep your information safe? We have
What are
your rights? Depending on where you are located geographically, the applicable privacy
law may mean
you have certain rights regarding your personal information. Learn more about your privacy
rights.
How do you
exercise your rights? The easiest way to exercise your rights is by
visiting
[email protected]
Want to
learn more
about what we do with any information we collect? Review
the privacy notice in full.
TABLE OF
CONTENTS
1. WHAT INFORMATION
DO WE
COLLECT?
Personal information you disclose
to
us
In
Short: We collect personal
information
that you provide to us.
We collect
personal
information that you voluntarily provide to us when you
Personal
Information Provided by You. The personal information that we collect depends on the
context of
your interactions with us and the Services, the choices you make, and the products and features
you use. The
personal information we collect may include the following:
-
names
-
phone numbers
-
passwords
-
usernames
-
debit/credit card numbers
-
billing addresses
Sensitive Information.
-
biometric data
-
location
Payment
Data. We may collect data necessary to process your payment if you choose to make
purchases, such
as your payment instrument number, and the security code associated with your payment instrument.
All
payment data is handled and stored byPayPal
Stripe
.
You may find their privacy notice link(s) here:
https://www.paypal.com/us/webapps/mpp/ua/privacy-full#personalData
http://www.stripe.com/privacy
Application Data. If you use our application(s), we also
may collect
the following information if you choose to provide us with access or permission:
- Geolocation Information. We may request access or permission to
track
location-based information from your mobile device, either continuously or while you are using our
mobile
application(s), to provide certain location-based services. If you wish to change our access or
permissions,
you may do so in your device's settings.
- Mobile Device Access. We may request access or permission
to certain
features from your mobile device, including your mobile device's
camera ,contacts ,microphone ,sensors ,storage ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect device
information (such
as your mobile device ID, model, and manufacturer), operating system, version information and
system
configuration information, device and application identification numbers, browser type and
version, hardware
model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or
proxy server).
If you are using our application(s), we may also collect information about the phone network
associated with
your mobile device, your mobile device’s operating system or platform, the type of mobile device
you use,
your mobile device’s unique device ID, and information about the features of our application(s)
you
accessed.
- Push Notifications. We may request to send you push
notifications
regarding your account or certain features of the application(s). If you wish to opt out from
receiving
these types of communications, you may turn them off in your device's settings.
This
information
is primarily needed to maintain the security and operation of our application(s), for
troubleshooting, and for
our internal analytics and reporting purposes.
All personal
information
that you provide to us must be true, complete, and accurate, and you must notify us of any changes
to such
personal information.
Information automatically collected
In
Short: Some information — such
as your
Internet Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our
Services.
We
automatically collect
certain information when you visit, use, or navigate the Services. This information does not
reveal your
specific identity (like your name or contact information) but may include device and usage
information, such
as your IP address, browser and device characteristics, operating system, language preferences,
referring
URLs, device name, country, location, information about how and when you use our Services, and
other
technical information. This information is primarily needed to maintain the security and operation
of our
Services, and for our internal analytics and reporting purposes.
Like many
businesses, we
also collect information through cookies and similar technologies.
The information
we
collect includes:
- Log and
Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers automatically collect when you access
or use
our Services and which we record in log files. Depending on how you interact with us, this log
data may
include your IP address, device information, browser type, and settings and information about
your
activity in the Services (such as the date/time
stamps
associated with your usage, pages and files viewed, searches, and other actions you take such as
which
features you use), device event information (such as system activity, error reports (sometimes
called
'crash dumps' ), and hardware settings).
- Device
Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the Services. Depending on the device
used,
this device data may include information such as your IP address (or proxy server), device and
application
identification numbers, location, browser type, hardware model, Internet service provider and/or
mobile
carrier, operating system, and system configuration information.
- Location
Data. We collect location data such as information about
your device's location, which can be either precise or imprecise. How much information we
collect depends
on the type and settings of the device you use to access the Services. For example, we may use
GPS and
other technologies to collect geolocation data that tells us your current location (based on
your IP
address). You can opt out of allowing us to collect this information either by refusing access
to the
information or by disabling your Location setting on your device. However, if you choose to opt
out, you
may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS
YOUR
INFORMATION?
In
Short: We process your information to provide, improve, and
administer
our Services, communicate with you, for security and fraud prevention, and to comply
with law. We
may also process your information for other purposes with your
consent.
We
process your
personal information for a variety of reasons, depending on how you interact with our Services,
including:
- To
facilitate account creation and authentication and otherwise
manage user accounts. We may process your information so you can create and log
in to your
account, as well as keep your account in working order.
- To
deliver
and facilitate delivery of services to the user. We may process your
information to
provide you with the requested service.
- To
enable user-to-user
communications. We may process your information if you choose to
use any
of our offerings that allow for communication with another user.
- To
request feedback. We may process
your information when necessary to request feedback and to contact you about
your use of
our Services.
- To send you marketing and promotional
communications. We may process the personal information you send
to us for
our marketing purposes, if this is in accordance with your marketing
preferences. You can
opt out of our marketing emails at any time. For more information, see
' WHAT ARE YOUR PRIVACY RIGHTS? ' below.
- To deliver
targeted advertising to you. We
may process your information to develop and display
personalised content and advertising tailored to your interests, location, and more.
- To
protect our
Services. We may process your information as part of our efforts
to keep
our Services safe and secure, including fraud monitoring and
prevention.
- To
identify
usage trends. We may process information about how you use
our
Services to better understand how they are being used so we can
improve
them.
- To
determine the effectiveness of our marketing and promotional
campaigns. We may process your information to better
understand how
to provide marketing and promotional campaigns that are most
relevant to you.
- To save
or protect an individual's vital interest. We may
process your
information when necessary to save or protect an individual’s
vital
interest, such as to prevent harm.
3. WHAT
LEGAL
BASES DO WE RELY ON TO PROCESS YOUR
INFORMATION?
In Short: We
only
process your personal information when we believe it is necessary
and we
have a valid legal reason (i.e.
our
contractual obligations, to protect your rights, or to
our
legitimate business interests.
If you are located in the
EU or UK,
this section applies to you.
The General Data Protection Regulation
(GDPR)
and UK GDPR require us to explain the valid legal bases we rely on
in order to
process your personal information. As such, we may rely on the
following legal
bases to process your personal information:
- Consent. We
may process
your information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
- Performance of a
Contract. We may
process your personal information when we believe it is necessary
to
fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Send
users
information about special offers and discounts on our products and
services
- Develop
and
display
personalised and relevant advertising content for our users
-
Analyse
- Support
our
marketing activities
- Diagnose problems
and/or prevent fraudulent activities
- Understand how
our users use our products and services so we can improve user
experience
- Legal
Obligations. We may process your information where we
believe it
is necessary for compliance with our legal obligations, such as to
cooperate
with a law enforcement body or regulatory agency, exercise or
defend our
legal rights, or disclose your information as evidence in
litigation in
which we are involved.
- Vital
Interests. We may process your information where we
believe it is
necessary to protect your vital interests or the vital interests
of a third
party, such as situations involving potential threats to the
safety of any
person.
If you are located in
Canada, this
section applies to you.
We may process your information if you have
given us
specific permission (i.e.
In some exceptional cases, we may be
legally
permitted under applicable law to process your information without
your
consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For
investigations and fraud detection and prevention
- For
business
transactions provided certain conditions are met
- If it
is
contained in a witness statement and the collection is necessary
to assess,
process, or settle an insurance claim
- For
identifying
injured, ill, or deceased persons and communicating with next of
kin
- If we
have
reasonable grounds to believe an individual has been, is, or may
be victim
of financial abuse
- If it
is
reasonable to expect collection and use with consent would
compromise the
availability or the accuracy of the information and the collection
is
reasonable for purposes related to investigating a breach of an
agreement or
a contravention of the laws of Canada or a province
- If
disclosure is
required to comply with a subpoena, warrant, court order, or rules
of the
court relating to the production of records
- If it
was
produced by an individual in the course of their employment,
business, or
profession and the collection is consistent with the purposes for
which the
information was produced
- If the
collection
is solely for journalistic, artistic, or literary purposes
- If the
information is publicly available and is specified by the
regulations
In
Short: We may share information in
specific
situations described in this section and/or with the following
Vendors, Consultants, and
Other
Third-Party Service Providers. We may share your data
with
third-party vendors, service providers, contractors, or agents (
The
categories of
-
Ad Networks
-
Affiliate Marketing Programs
-
Communication & Collaboration Tools
-
Government Entities
-
Sales & Marketing Tools
-
Social Networks
-
Data Storage Service Providers
-
Performance Monitoring Tools
We
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we
use Google Maps Platform APIs. We may share your
information with
certain Google Maps Platform APIs (e.g.
Google Maps API, Places API). We obtain and store on your device ( 'cache' ) your location . You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
- Affiliates. We
may share
your information with our affiliates, in which case we will
require those
affiliates to
honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business
Partners. We may share your information with our
business
partners to offer you certain products, services, or
promotions.
- Other
Users. When you share personal information
(for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
5.
WHAT IS OUR
STANCE ON THIRD-PARTY WEBSITES?
In
Short: We are not responsible for the
safety of
any information that you share with third parties that we may
link to or
who advertise on our Services, but are not affiliated with, our
Services.
The Services
In
Short: We may use cookies and other
tracking
technologies to collect and store your
information.
We
may use cookies and similar
tracking
technologies (like web beacons and pixels) to gather information
when you
interact with our Services. Some online tracking technologies
help us
maintain the security of our Services
We
also permit third parties and
service
providers to use online tracking technologies on our Services
for
analytics and advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or
to send
abandoned shopping cart reminders (depending on your
communication
preferences). The third parties and service providers use their
technology
to provide advertising about products and services tailored to
your
interests which may appear either on our Services or on other
websites.
To the extent these online tracking
technologies are deemed to be a
'sale'/'sharing'
Specific information about how we
use such
technologies and how you can refuse certain cookies is set out
in our
Cookie Notice
Google
Analytics
We may share your information with
Google
Analytics to track and Google Display Network Impressions Reporting
Remarketing with
Google Analytics
Google
Analytics Demographics and Interests Reporting
7. HOW LONG DO WE KEEP
YOUR
INFORMATION?
In
Short: We keep your information for
as long as
necessary to
We
will only keep your personal
information
for as long as it is necessary for the purposes set out in this
privacy
notice, unless a longer retention period is required or
permitted by law
(such as tax, accounting, or other legal requirements).three (3) months past the
termination of the
user's account
When
we have no ongoing legitimate
business
need to process your personal information, we will either delete
or
8. HOW DO WE KEEP YOUR
INFORMATION
SAFE?
In
Short: We aim to protect your
personal
information through a system of
organisational
We
have implemented appropriate
and
reasonable technical and
unauthorised
9. WHAT ARE YOUR PRIVACY
RIGHTS?
In
Short:
In
some regions (like
'
below.
We
will consider and act upon any
request in
accordance with applicable data protection laws.
If
you are located in the EEA or
UK and you
believe we are unlawfully processing your personal information,
you also
have the right to complain to your Member State data
protection
authority
or UK data protection
authority.
If
you are located in Switzerland,
you may
contact the Federal
Data
Protection and Information
Commissioner.
Withdrawing your
consent: If we are relying on your consent to
process
your personal information,
below
However, please note that this will
not affect
the lawfulness of the processing before its withdrawal nor,
Opting out of marketing
and
promotional
communications: You can
unsubscribe from our marketing and promotional communications at
any time by
Account
Information
If you would at any time like to review
or change
the information in your account or terminate your account, you
can:
-
Log in to your account settings and update your user account.
Upon your request to terminate your
account,
we will deactivate or delete your account and information from our
active
databases. However, we may retain some information in our files to
prevent
fraud, troubleshoot problems, assist with any investigations,
enforce our
legal terms and/or comply with applicable legal
requirements.
If you have questions or comments about
your
privacy rights, you may email us at
[email protected]
.
10. CONTROLS FOR
DO-NOT-TRACK
FEATURES
Most
web browsers and some mobile
operating
systems and mobile applications include a Do-Not-Track (
)
feature or setting you can activate to signal your privacy
preference not
to have data about your online browsing activities monitored and
collected. At this stage, no uniform technology standard for
California law requires us to let
you know how
we respond to web browser DNT signals. Because there currently is
not an
industry or legal standard for
honouring
11. DO UNITED STATES
RESIDENTS HAVE
SPECIFIC PRIVACY
RIGHTS?
In
Short: If you are a resident of
Categories of Personal
Information We
Collect
We
have collected the following
categories
of personal information in the past twelve (12)
months:
| Category | Examples | Collected |
|
A.
Identifiers
|
Contact details, such as
real name,
alias, postal address, telephone or mobile contact
number, unique
personal identifier, online identifier, Internet
Protocol address,
email address, and account name
|
|
|
B. Personal information as
defined
in the California Customer Records
statute
|
Name, contact information,
education, employment, employment history, and financial
information
|
|
|
|
Gender, age, date of
birth, race and
ethnicity, national origin, marital status, and other
demographic
data
|
|
|
|
Transaction information,
purchase
history, financial details, and payment
information
|
|
|
|
Fingerprints and
voiceprints
|
|
|
|
Browsing history, search
history,
online
|
|
|
|
Device
location
|
|
|
|
Images and audio, video or
call
recordings created in connection with our business
activities
|
|
|
|
Business contact details
in order to
provide you our Services at a business level or job
title, work
history, and professional qualifications if you apply
for a job
with us
|
|
|
|
Student records and
directory
information
|
|
|
|
Inferences drawn from any
of the
collected personal information listed above to create a
profile or
summary about, for example, an individual’s preferences
and
characteristics
|
|
|
|
|
|
We only collect sensitive personal
information, as defined by applicable privacy laws or the purposes
allowed
by law or with your consent. Sensitive personal information may be
used, or
disclosed to a service provider or contractor, for additional,
specified
purposes. You may have the right to limit the use or disclosure of
your
sensitive personal information.
We may also collect other personal
information
outside of these categories through instances where you interact
with us in
person, online, or by phone or mail in the context of:
- Receiving help through our customer
support
channels;
- Participation
in customer surveys or contests; and
- Facilitation in
the delivery of our Services and to respond to your
inquiries.
- Category A -
As long as the user has an account with us
- Category B -
As long as the user has an account with us
- Category
C - As long as the user has an account with us
- Category
D - As long as the user has an account with us
- Category
E - As long as the user has an account with us
- Category
F - As long as the user has an account with us
- Category
G - As long as the user has an account with us
- Category
H - As long as the user has an account with us
-
Category
- As long as the user has an account with us
Sources of Personal
Information
Learn more about the sources
of personal
information we collect in
'
How We Use and Share
Personal
Information
Learn about how we use your personal
information in the section,
'
We collect and share your
personal
information through:
-
Targeting
cookies/Marketing
cookies
- Beacons/Pixels/Tags
Will your
information be
shared with anyone
else?
We may disclose your
personal
information with our service providers pursuant to a
written
contract between us and each service provider. Learn
more
about how we disclose personal information to in the
section,
WHEN
AND WITH
WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
We may use your
personal
information for our own business purposes, such as
for
undertaking internal research for technological
development
and demonstration. This is not considered to be
The
categories
of third parties to whom we
disclosed personal
information for a business or
commercial
purpose can be found under
'
We
have sold
or shared the following categories
of
personal information to third
parties in the
preceding twelve (12) months:
Australia
and
New Zealand
WardUs Safety, SL
C/ Pau
Gargallo, 30
Barcelona
,
Spain
08028
Spain
Based
on the applicable laws of your
country
or
state of residence in the US
, you may
have the
right to request access to
the
personal information we
collect from
you, details about how we
have
processed it, correct
inaccuracies,
or delete your personal
information.
You may also have the
right to
withdraw your consent to
our
processing of your
personal
information. These rights
may be
limited in some
circumstances by
applicable law. To request
to
review, update, or delete
your
personal information,
please
visit:
[email protected]
The
categories of third parties to
whom we
sold personal information are:
-
Ad Networks
-
Retargeting Platforms
-
Social Networks
The
categories
of third parties to whom we shared
personal
information with are:
-
Ad Networks
-
Affiliate Marketing Programs
-
Retargeting Platforms
-
Social Networks
-
Data Analytics Services
Your
Rights
You
have
rights under certain US state
data
protection laws. However, these
rights are
not absolute, and in certain
cases, we may
decline your request as
permitted by law.
These rights include:
- Right
to
know whether or not
we are
processing your personal data
- Right
to
access your
personal data
- Right
to
correct inaccuracies
in
your personal data
- Right
to
request the deletion
of your
personal data
- Right
to
obtain a copy of
the
personal data you previously
shared with
us
- Right
to
non-discrimination
for
exercising your rights
- Right
to
opt out of the
processing of
your personal data if it is used
for
targeted advertising
(or sharing as defined under California’s privacy law)
Depending
upon the state where you live,
you may
also have the following
rights:
- Right
to obtain a
list of the categories of third
parties to
which we have disclosed personal
data (as
permitted by applicable law,
including
California's and Delaware's privacy law)
- Right
to obtain a
list of specific third parties
to which we
have disclosed personal data (as
permitted
by applicable law, including
Oregon’s
privacy law)
- Right
to limit
use and disclosure of sensitive
personal
data (as permitted by applicable
law,
including California’s privacy
law)
- Right
to opt out
of the collection of sensitive
data and
personal data collected through
the
operation of a voice or facial
recognition
feature (as permitted by
applicable law,
including Florida’s privacy
law)
How
to
Exercise Your
Rights
To
exercise these rights, you can
contact
us
by
visiting
[email protected]
,
by emailing us at
[email protected]
,
or
by
referring to the contact details
at the
bottom of this document.
You
can opt
out from the selling of your
personal
information, targeted
advertising, or
profiling by disabling cookies
in Cookie
Preference
Settings.
Under
certain US state data protection
laws, you
can designate an
authorised
to act on your behalf in
accordance
with applicable laws.
Request
Verification
Upon
receiving your request, we will
need to
verify your identity to
determine you are
the same person about whom we
have the
information in our system. We
will only
use personal information
provided in your
request to verify your identity
or
authority to make the request.
However, if
we cannot verify your identity
from the
information already maintained
by us, we
may request that you provide
additional
information for the purposes of
verifying
your identity and for security
or
fraud-prevention
purposes.
If
you
submit the request through an
authorised
Appeals
Under
certain US state data protection
laws, if
we decline to take action
regarding your
request, you may appeal our
decision by
emailing us at
[email protected]
California
'Shine The Light'
California
Civil Code Section 1798.83, also
known as
the
law, permits our users
who are
California residents to request
and obtain
from us, once a year and free of
charge,
information about categories of
personal
information (if any) we
disclosed to third
parties for direct marketing
purposes and
the names and addresses of all
third
parties with which we shared
personal
information in the immediately
preceding
calendar year. If you are a
California
resident and would like to make
such a
request, please submit your
request in
writing to us by using the
contact details
provided in the section
'
12.
DO
OTHER REGIONS HAVE SPECIFIC
PRIVACY
RIGHTS?
In
Short: You
may have additional rights
based on the
country you reside
in.
We
collect
and process your personal
information
under the obligations and
conditions set
by
Australia's Privacy Act 1988
and
New
Zealand's Privacy Act 2020
(Privacy Act).
This
privacy
notice satisfies the notice
requirements
defined in
both Privacy Acts
If
you do
not wish to provide the personal
information necessary to
their
applicable purpose, it may
affect our
ability to provide our services,
in
particular:
- offer
you
the products or services that
you
want
- respond
to
or help with your
requests
- manage
your account with us
- confirm
your identity and protect your
account
At
any time,
you have the right to request
access to or
correction of your personal
information.
You can make such a request by
contacting
us by using the contact details
provided
in the section
'
If
you
believe we are unlawfully
processing your
personal information, you have
the right
to submit a complaint about
and
a
breach of New Zealand's Privacy
Principles
to the Office
of
New Zealand Privacy
Commissioner
.
Republic
of South
Africa
At
any time,
you have the right to request
access to or
correction of your personal
information.
You can make such a request by
contacting
us by using the contact details
provided
in the section
'
If
you are
unsatisfied with the manner in
which we
address any complaint with
regard to our
processing of personal
information, you
can contact the office of the
regulator,
the details of which
are:
General
enquiries: [email protected]
13.
DO WE MAKE UPDATES TO
THIS
NOTICE?
In
Short: Yes,
we will
update this notice as
necessary to
stay compliant with relevant
laws.
We
may
update this privacy notice
from time to
time. The updated version will
be
indicated by an updated
'Revised'
14.
HOW CAN YOU CONTACT US
ABOUT
THIS
NOTICE?
If
you
have questions or comments
about this
notice, you may
email us at
[email protected]
or
contact
us by post
at:
15.
HOW CAN YOU REVIEW,
UPDATE, OR
DELETE THE DATA WE
COLLECT FROM
YOU?
